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Knowledge can take you further than you think.
Do you have a question on a specific topic, or do you simply want to browse and see what we’re about? Whatever the reason for your visit, we recommend you spend some time reading here. Good decisions are always informed ones.
Shipping & returns
For orders of 150 CHF or more, Werenbach offers free shipping to any destination worldwide. For orders of less than CHF 150, we pass on a portion of the shipping and packaging fees to the customer.
Our watches come with a warranty for manufacturing defects on the watch (movement, case, watch glass). Repairs and replacements for all other damage are charged to the customer, even during the warranty period. The easiest way to arrange the repair of your watch is to contact us using the contact form on the website or at firstname.lastname@example.org.
The warranty periods are as follows: Soprod, Sellita & Ronda: 5 years’ warranty (provided a service has been carried out by the end of the third year; this does not apply to Ronda). STP: 2 years’ warranty.
You have the right to return the watch within two weeks of delivery. If there are no signs of use (e.g. strap not visibly bent, no scratches on the casing), we wil accept the watch and your money will be refunded. If there are signs of use, the return will not be accepted and the watch will be sent back to you. Watches that are custom-assembled at the customer’s request are excluded from this rule.
Community & shop
When paying by credit card, you will be required to enter your personal 3D Secure Code. This serves as an additional protection against credit card fraud. If you wait too long to enter the code, the payment will be cancelled. It is also possible that the amount to be paid is higher than your daily limit, or that you have already used up your monthly limit. If this is the case, your transaction will be automatically cancelled. If you find that you are not able to pay via Paypal, the transaction may have been cancelled due to insufficient funds in your account. In this case, we recommend that you pay via advance payment. Don’t worry: your money is in good hands. If necessary (e.g. in the event of cancellation), your money will be directly refunded.
Unfortunately, this is not possible. We offer these exclusive member deals in order to be able to finance our production. Those who invest earliest get the best discounts. Orders that are placed by bank transfer but are not paid on time will be voided after two weeks.
You can change your username and password in your user profile.
Our exclusive member offers are only visible to logged-in customers. As well as logging in, we recommend subscribing to the newsletter, which provides regular interesting updates on our work. Subscribing also allows us to send you updates on the production progress of your rocket watch. By logging in and subscribing, you’ll stay up to date and can track the creation of your watch in (almost!) real time.
We have a completely new shop system. Due to technical hurdles, it was unfortunately not possible for credits to be migrated to the new system. As such, the credits can no longer be used. Please accept our apologies and refer to our T&Cs to read more about this eventuality.
Werenbach watches are precision mechanical wristwatches. Like all watches of this type, they require regular maintenance. We recommend you have your watch professionally serviced by us or by the Watchclinic every three years. This will significantly enhance the longevity of your watch, particularly in regard to accuracy and water resistance.
Our quartz rocket watches have a ‘Swiss made’ movement and are assembled in Switzerland. Unfortunately, this is not enough to quality them for the strictly regulated ‘Swiss made’ origin label. The reason for this is that a significant proportion of our costs, especially those for material salvage and preparation, are incurred abroad. But don’t be fooled by the lack of official marker: our quartz watches are subject to the highest Swiss quality standards. We pride ourselves on being first-class.
We sell our watches primarily online. However, you are welcome to make an appointment to see the watches in our studio.
Our expected delivery dates are based on the time typically required for the manufacture of a watch. We have more than 10 years of experience in watchmaking and are able to estimate this relatively accurately. That said, uncontrollable delays can always occur. A rocket watch cannot be assembled until every part is available in the workshop. We account for this risk by factoring potential delays into our estimates. However, if faulty components are delivered to the workshop (despite prototypes and quality checks), these must be improved or redelivered. In this case, delays of up to two months can occur. Whatever the time frame, you end up with a unique product of world-class quality.
Member offers are divided into three phases. Phase 1 is particularly significant for our planning, since at the end of this phase, we determine the quantities for production. This is heavily dependent on the number of orders. To maximise the incentive to participate in this initial phase, we offer the most attractive discounts. From phase 2 onwards, production has begun and quantities are fixed. Naturally, we want to avoid our watches selling out before regular sales commence.
If you have missed out on a round of offers but still want to benefit from unbeatable prices, simply wait for our next pre-sale campaign. However, we cannot promise when this will be or whether your desired rocket watch will be available. For this reason, we recommend you keep an eye on our newsletter. This means you’ll be the first to know about special offers and can benefit the most in terms of price.
This might be because you are not (yet) a registered community member. Alternatively, it might be because you are already a member but are not currently logged in to the shop. It is also possible that you are a member and have not yet registered in the new shop.
The brand Werenbach
These are the coordinates of the Baikonur Cosmodrome in Kazakhstan: the launch point for Soyuz rocket missions.
A Soyuz rocket reaches orbit after exactly 8 minutes and 49 seconds. This is the magical moment at which the astronauts begin to steer the spacecraft towards the space station.
There is no such thing as a fixed ‘boundary to space’. Rather, the line between space and the Earth’s atmosphere is fluid. The Fédération Aéronautique International (FAI) adopts the so-called Kármán line, which sets the boundary at 100 km (62 miles). For the US Air Force (USAF), space begins at 80 km (50 miles). According to this definition, parts of the Soyuz fairing have officially crossed the boundary. Models containing this material can be identified by their white dials and by the lettering ‘FAIRING MATERIAL’.
That depends on the type of material. The grey-green and silver material (from the boosters) is available in larger quantities; the other types of material (orange: cladding; white: fairing) are rather limited. It is not possible to give exact numbers.
The book is available to buy on Amazon in German: https://www.amazon.de/Werenbachs-Uhr-Patrick-Hohmann/dp/3037620528
Werenbach issues a certificate to attest to the authenticity of the material. For the Soyuz 02 and Leonov collections, we include the leftover rocket fragment from which the watch was produced. The surface of the rocket material is unmodified and retains its original colour. For Soyuz 01 watches, we include a separate piece of rocket material, since nothing is left over from the melting process. However, the shape of the dial – which can only be produced via our custom ‘micro-casting’ process – is proof of authenticity. Our process is unique in the watchmaking industry and is specially intended for the handling of unusual materials.
Finally, each watch bears our logo as a promise of authenticity.