You don't like what we shipped to you?
You have the right to return the watch within two weeks of delivery. If it is free from signs of use (e.g. strap not visibly bent, no scratches on the casing) and the packaging is intact, we will accept the watch and your money will be refunded. If signs of use are present, the return will not be accepted and the watch will be sent back to you.
Please contact us so that we can arrange and coordinate the return of the watch. For shipping reasons, we will need to clarify whether a customs invoice is required and to which address the watch should be returned.
Refunds will be made in the same way as the payment was made.
+41 43 538 80 57
Watches that are custom-assembled at the customer’s request are excluded from this rule.